This spotlight course teaches participants how to successfully write business updates. With a focus on common business areas such as project, price, terms & conditions, and policy & procedure updates, participants will learn the structure, language and tone to help them write polite and natural update emails and requests.

The course includes common language used in providing and requesting updates, tips on using the correct tone, a section on how to give bad news in an update, and practice tasks to help participants use the language they are learning, using realistic scenarios that puts the language into use.

This course is suitable for people who need to write and request updates as part of their job, or who regularly collaborate with other teams, organizations or business partners. It is also suitable for people who want to further develop their business communication skills for career development.