課程目標
The course will help students learn to:
-Plan the structure of various emails
-Use common expressions for the various parts of a business email
-Write an email using appropriate tone
-Write and reply to enquiries and request correspondence
-Write and reply to complaint correspondence
-Write emails to share bad news regarding different business situations
課程簡介
eMaster線上商務英語書信班 （B方案）：客戶詢價需求信及抱怨信快速上手！
您將學到書信撰寫架構及語氣、職場最常用的詢價、最讓人頭疼的抱怨信、或壞消息通知等，讓ITI幫您提升寫作速度與自信，成為職場書信高手！
學員好評推薦：
- “完整的英文書信架構、語氣、範例教學，實用性高。”
- “課程十分充實，幾乎涵蓋了各種情況會使用到的商用英文書信。”
- “教材中的大量範例及老師作業修改意見，很有幫助。”
- “教材編寫精準針對國際貿易容易遇到的問題。”
【請點選右側「立即報名」查閱課程簡章及報名繳費】
*每年12月暫停報名與繳款
*本自學方案不包含外師指導
This course teaches students how to organize and write emails and letters for use in business. It includes common language used in different parts of selected types of business correspondence, as well as assignments and tasks to help students practice their writing skills. Answer keys are provided for all exercises.
This course is suitable for people who need to write business correspondence in their job, or who want to further develop their business communication skills for career development.
課程大綱
課程內容
- Course Overview
- Unit 1: Overview of Business Correspondence - Structure and Format, Tone, Common Language
- Unit 2: Inquiries and Requests
- Unit 3: Replies to Inquiries and Requests
- Unit 4: Complaint Emails
- Unit 5: Replies to Complaints
- Unit 6: Bad News Emails